FAQs

Have questions?  We're hear to help.  Read below for answers to some frequently asked questions or call us 678-804-0050 to speak to one of our experts.

• Your technician just left my house and my Indoor controller is reading Timeout mode. What does that mean?
• Your technician just left my house and my Indoor controller is flashing service or reading service mode active. Do I need a repair technician to come look at my remote?
• I have a salt pool not a chlorine pool! Why are your technicians adding chlorine to my pool?
• I have monthly service with your company. Why is my pool green?
• I have a cartridge filter, is there an extra charge to clean the cartridges?